Question 1

What is Supbox?

Accepted Answer

Supbox is a box full of supplements to explore. Protein snacks, drinks, pre-workouts and samples from brands across the fitness world. Open it, try everything, and discover your new favourites.

Question 2

Who is Supbox for?

Accepted Answer

Anyone who enjoys the gym and wants to try new supplements without buying full tubs or those who just want more flavour in their daily routines.

Perfect for discovering new flavours, brands and products.

Question 3

What’s inside a Supbox?

Accepted Answer

Each box is packed with a mix of protein snacks, drinks, pre-workouts and whey samples.
You’ll get anything from 12 to 20 items to try, depending on which box you choose. The description of the box will tell you how much is in each.

Question 4

Why are Supboxes cheaper than buying everything individually?

Accepted Answer

Supbox works directly with brands and buys products in bulk. That means we can pack lots of supplements into one box for less than buying them one by one.

Question 5

How fast is delivery?

Accepted Answer

We ship with DPD Next Day Tracked.

Order before 4pm and your box is sent the same day.

Question 6

Are your products in date?

Accepted Answer

All Supbox products are carefully checked and tracked to ensure they are within their best before dates. We work closely with our suppliers and monitor stock to make sure everything included in your box is fresh and ready to enjoy.

Question 7

Do you ever include products past their best before date?

Accepted Answer

In some cases, we may include an additional product that is past its best before date clearly labelled as an Expired Freebie. These are never part of the paid contents of your box and are included purely as a bonus.

Best before dates relate to quality, not safety, and these items are still safe to consume.

Question 8

Are the products full-size or samples?

Accepted Answer

Our boxes are filled with single use items, such as bars, cookies, sample sachets, & drinks etc. We do not sell full sized supplement tubs. It’s all about trying new things without buying a full tub.

Question 9

Can I choose what goes in my box?

Accepted Answer

Supboxes are random by nature. That’s the fun part. If you want full control, you can Build Your Own Box instead.

Question 10

Is subscribing cheaper?

Accepted Answer

Yes. Subscribing is the cheapest way to enjoy Supbox.

Subscribers save around 10-20% on every box.

Question 11

Can I cancel my subscription?

Accepted Answer

Yep. Cancel anytime from your account before your next billing date.

No contracts. No stress.

Question 12

How often will I get a box?

Accepted Answer

Subscribers receive a new Supbox every month, packed with new things to try.

Great if you like new flavours everyday.

Question 13

Do you ship outside the UK?

Accepted Answer

Right now we ship within the UK only. For now 👀.

Question 14

Why buy a Supbox instead of supplements individually?

Accepted Answer

Because trying new supplements can get expensive fast. Supbox lets you discover loads of products in one go, without committing to full tubs.

Question 15

Can I return my Supbox?

Accepted Answer

Because our boxes contain food products, we can only accept returns for unopened boxes within 14 days of purchase.

Question 16

Are the products authentic?

Accepted Answer

Yes. All products in Supbox come from legitimate supplement brands and authorised distributors. We only stock genuine products from the fitness industry.

Question 17

Will I get duplicate products?

Accepted Answer

We try to keep every Supbox as varied as possible so you can try lots of different supplements. Occasionally there may be repeats, such as same product but different flavours, but we always aim to keep things interesting.

Question 18

What if something is missing or damaged?

Accepted Answer

No worries. Just contact us and we’ll sort it out quickly.

Frequently asked questions